Privacy policy
Last updated 29 October 2026
DRAFT – to be reviewed by legal. This text is a placeholder structure. It is not legal advice and must be reviewed and completed before launch.
Who we are
This privacy policy explains how [TODO: Paneo legal entity name] (“Paneo”, “we”) processes personal data when you visit paneo.io or use the Paneo platform. Our company registration number is [TODO: company registration number] and our address is [TODO: registered address].
You can contact us about privacy at privacy@paneo.io.
What data we collect
- Website visitors: we use privacy-friendly, cookieless analytics that does not identify you. [TODO: confirm analytics tool]
- Contact and newsletter forms: name, work email, company and the message you send us.
- Platform customers: company details, admin and employee names, work email addresses, delivery addresses, device and order history.
- Credit checks: company information needed to run an automatic company credit check. [TODO: confirm credit bureau and whether personal data of directors is processed]
Why we use it
- To provide the platform and deliver orders.
- To share the information our leasing, insurance, logistics and repair partners need to provide their services.
- To answer your questions and send product updates you’ve asked for.
- To meet legal obligations, such as bookkeeping.
[TODO: list legal basis for each purpose under GDPR]
Who we share it with
We share personal data only with partners that need it to provide a service you have chosen, such as regulated financing partners, licensed insurers, logistics and repair partners, and our hosting providers. [TODO: list sub-processors]
Where we store it
We store customer data in the EU. [TODO: confirm hosting provider and region]
How long we keep it
[TODO: retention periods per data category]
Your rights
You have the right to access, correct, delete and port your personal data, and to object to or restrict certain processing. You can also complain to your national data protection authority. [TODO: name lead supervisory authority]
Changes
We’ll update this page when our practices change and note the date at the top.